Privacy Policy
fuji66 ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect the personal data you provide when using the fuji66 online betting platform ("Platform", "Service", "Website"). By creating an account on fuji66 or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. This Privacy Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you register for a fuji66 account, we collect the following personal information directly from you:
- Identity Information: Full legal name, date of birth, gender, nationality, and Indonesian KTP (Kartu Tanda Penduduk) number
- Contact Information: Email address, mobile phone number, and residential address in Indonesia
- Account Credentials: Username, password, and security questions/answers
- Financial Information: Bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay account details), payment card information (for deposits), and transaction history
- Verification Documents: Scanned copies or photographs of your Indonesian KTP, selfie photographs holding your KTP (for facial recognition verification), proof of address documents (utility bills, bank statements), and any additional documents requested for enhanced due diligence
1.2 Information Collected Automatically
When you access and use the fuji66 Platform, we automatically collect certain technical and usage information:
- Device Information: Device type (mobile phone, tablet, computer), operating system and version, browser type and version, screen resolution, device identifiers (IMEI, MAC address, Android ID, IDFA), and mobile carrier information
- Connection Information: IP address, geolocation data (country, city, region based on IP address), internet service provider, and connection type (WiFi, mobile data)
- Usage Data: Pages visited, features accessed, time spent on each page, click patterns, navigation paths, games played, bet history, deposit and withdrawal activity, login times and frequency, customer support interactions, and search queries within the Platform
- Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies (see Section 7 for detailed cookie information)
1.3 Information from Third Parties
We may receive information about you from third-party sources including:
- Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) provide transaction confirmation data when you deposit or withdraw funds
- Identity Verification Services: Third-party KYC verification providers may supply identity verification results, fraud detection scores, and risk assessment data
- Game Providers: Software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, etc.) share gameplay data, betting patterns, and game outcomes
- Fraud Prevention Services: Anti-fraud and security services provide information about potential fraudulent activity, account takeover attempts, and suspicious behavior patterns
2. How We Use Your Information
2.1 Account Management and Service Delivery
We use your personal information to:
- Create and manage your fuji66 account
- Verify your identity and age to ensure compliance with the 21+ age requirement
- Process deposits, withdrawals, and payment transactions
- Provide access to sports betting, live casino, slots, togel (lottery), and other gambling products
- Maintain accurate account balances and transaction records
- Calculate and award bonuses, promotions, and loyalty rewards
- Provide customer support services via live chat, email, and WhatsApp
- Send important account notifications including deposit confirmations, withdrawal status updates, password reset instructions, and account security alerts
2.2 Legal Compliance and Regulatory Requirements
We process your personal data to comply with legal obligations and regulatory requirements:
- KYC (Know Your Customer) verification to prevent underage gambling and identity fraud
- AML (Anti-Money Laundering) monitoring to detect and prevent money laundering activities
- Source of funds verification to ensure deposits originate from legitimate sources
- Responsible gaming monitoring to identify problem gambling patterns and implement interventions
- Record-keeping requirements mandated by gambling regulations
- Reporting suspicious transactions to relevant authorities when legally required
- Responding to legal requests, court orders, subpoenas, and government inquiries
2.3 Platform Security and Fraud Prevention
Your information helps us maintain platform security and prevent fraudulent activity:
- Detect and prevent unauthorized account access and account takeover attempts
- Identify multi-accounting violations (users creating multiple accounts)
- Monitor for bonus abuse, collusion, arbitrage betting, and other prohibited activities
- Prevent payment fraud, chargeback fraud, and stolen payment method usage
- Block VPN, proxy, and anonymizer usage that violates our Terms
- Investigate suspicious betting patterns and game manipulation
- Enforce account suspensions and terminations when necessary
2.4 Service Improvement and Personalization
We analyze usage data to improve and personalize your experience:
- Understand user preferences and optimize platform features
- Recommend games and betting markets based on your interests
- Personalize promotional offers and bonus campaigns
- Improve website performance, loading speeds, and mobile responsiveness
- Test new features, layouts, and user interface designs
- Analyze customer support interactions to enhance service quality
2.5 Marketing Communications (With Your Consent)
With your explicit consent, we may use your contact information to send:
- Promotional emails about new bonuses, special offers, and campaigns
- SMS notifications about exclusive promotions and limited-time deals
- Push notifications about jackpot wins, new game releases, and platform updates
- Newsletters featuring betting tips, sports previews, and industry news
You can opt out of marketing communications at any time by clicking "unsubscribe" in emails, replying "STOP" to SMS messages, disabling push notifications in your device settings, or updating your communication preferences in your account settings.
Data Minimization Principle: fuji66 collects only the personal information necessary to provide our services, comply with legal obligations, and maintain platform security. We do not collect excessive or irrelevant data beyond what is reasonably required for these purposes.
3. How We Share Your Information
3.1 Sharing Prohibited
fuji66 does not sell, rent, lease, or trade your personal information to third parties for their marketing purposes. Your data is not shared with advertisers, data brokers, or unrelated commercial entities.
3.2 Service Providers and Business Partners
We share limited personal information with trusted third-party service providers who assist us in operating the Platform:
- Payment Processors: Indonesian banks and e-wallet providers process your deposits and withdrawals. They receive your bank account information, transaction amounts, and payment confirmation data necessary to complete financial transactions.
- Game Providers: Software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, etc.) receive your account ID, bet amounts, and gameplay data when you access their games. They do not receive your identity documents or sensitive personal information.
- KYC Verification Services: Third-party identity verification providers receive your KTP documents and facial recognition photos to verify your identity and age. These providers are bound by strict confidentiality agreements and data protection standards.
- Customer Support Tools: Live chat software providers may access customer support conversations to deliver technical support services.
- Cloud Hosting Providers: Secure server hosting companies store encrypted copies of platform data including your account information.
- Security and Fraud Prevention Services: Anti-fraud tools receive IP addresses, device fingerprints, and behavioral data to detect suspicious activity.
All third-party service providers are contractually obligated to use your information solely for the purposes we specify, maintain confidentiality, and implement appropriate security measures. They are prohibited from using your data for their own purposes or sharing it with other parties.
3.3 Legal Requirements and Law Enforcement
We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to:
- Comply with Indonesian legal processes, court orders, subpoenas, or government requests
- Enforce our Terms & Conditions and other agreements
- Protect the rights, property, or safety of fuji66, our users, or the public
- Respond to claims of fraud, money laundering, or other illegal activities
- Cooperate with law enforcement investigations
3.4 Business Transfers
In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. You will be notified via email and prominent notice on the Platform if such a transfer occurs, and the new entity will be bound by this Privacy Policy.
4. Data Security Measures
fuji66 implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:
4.1 Technical Security
- Encryption: All data transmitted between your device and our servers is protected with 256-bit SSL (Secure Socket Layer) encryption. Sensitive data stored in our databases (passwords, payment information, identity documents) is encrypted at rest using AES-256 encryption.
- Firewalls: Multi-layered firewall systems protect our servers from unauthorized access and cyber attacks.
- Intrusion Detection: 24/7 monitoring systems detect and respond to suspicious access attempts and security breaches in real-time.
- Secure Authentication: Passwords are hashed using bcrypt algorithm with salt. Optional two-factor authentication (2FA) adds an extra security layer to your account.
- Regular Security Audits: Third-party security firms conduct annual penetration testing and vulnerability assessments to identify and remediate security weaknesses.
4.2 Administrative Security
- Access Controls: Only authorized fuji66 personnel with legitimate business need can access personal data. Access permissions are role-based and regularly reviewed.
- Employee Training: All staff undergo mandatory data protection and information security training.
- Confidentiality Agreements: Employees sign confidentiality agreements prohibiting unauthorized disclosure of user information.
- Incident Response Plan: We maintain documented procedures for responding to data breaches and security incidents.
4.3 Physical Security
- Data centers housing our servers implement 24/7 security surveillance, biometric access controls, and environmental monitoring systems.
- Redundant backup systems ensure data availability in case of hardware failure or disaster.
Your Security Responsibility: While we implement robust security measures, you are responsible for maintaining the confidentiality of your account credentials. Never share your password, use a unique strong password, enable two-factor authentication, and log out after each session on shared devices. Report any unauthorized account access immediately to [email protected].
5. Data Retention
5.1 Active Accounts
Personal information associated with active accounts is retained for as long as your account remains open and active. This includes your profile information, transaction history, betting records, and communication history.
5.2 Closed Accounts
When you close your fuji66 account, we retain certain information to comply with legal obligations:
- Transaction Records: Retained for 7 years to comply with Indonesian financial record-keeping requirements and anti-money laundering regulations
- Identity Verification Documents: Retained for 7 years for regulatory compliance and fraud prevention
- Betting History: Retained for 7 years for dispute resolution, audit purposes, and regulatory reporting
- Marketing Communications Preferences: Retained indefinitely to honor your opt-out requests and prevent unwanted future contact
5.3 Inactive Accounts
Accounts with no login activity for 24 consecutive months are considered dormant. We may close dormant accounts after notifying you via email. Any remaining balance will be transferred to your registered bank account or held in accordance with applicable unclaimed property laws.
5.4 Data Deletion
After the required retention period expires, personal information is securely deleted or anonymized such that it can no longer be associated with you. Anonymized aggregate data may be retained indefinitely for statistical analysis and business intelligence purposes.
6. Your Privacy Rights
As a fuji66 user, you have the following rights regarding your personal information:
| Right |
Description |
How to Exercise |
| Right to Access |
Request a copy of all personal information we hold about you |
Submit request via email to [email protected] or through account settings |
| Right to Rectification |
Correct inaccurate or incomplete personal information |
Update information directly in account settings or contact customer support |
| Right to Erasure |
Request deletion of your personal data (subject to legal retention requirements) |
Contact [email protected] with deletion request |
| Right to Data Portability |
Receive your personal data in structured, machine-readable format |
Request data export via [email protected] |
| Right to Object |
Object to processing of your data for marketing or profiling purposes |
Opt out via account settings or contact customer support |
| Right to Restrict Processing |
Request limitation of processing in certain circumstances |
Contact [email protected] with specific request |
| Right to Withdraw Consent |
Withdraw consent for marketing communications at any time |
Click "unsubscribe" in emails, update preferences in account settings, or contact support |
We will respond to all privacy rights requests within 30 days of receipt. If we require additional time, we will notify you of the extension and reason. To verify your identity before processing requests, we may ask for additional information such as your registered email address, account username, or recent transaction details.
7. Cookies and Tracking Technologies
7.1 What Are Cookies
Cookies are small text files placed on your device when you visit the fuji66 Platform. They enable us to recognize your device, remember your preferences, and improve your user experience.
7.2 Types of Cookies We Use
- Essential Cookies: Required for the Platform to function. These cookies enable you to log in, navigate the site, and use secure features. Without essential cookies, services like account access and payment processing cannot work. These cookies cannot be disabled.
- Performance Cookies: Collect anonymous information about how you use the Platform, including pages visited, time spent, and errors encountered. This data helps us optimize website performance and fix technical issues.
- Functional Cookies: Remember your preferences such as language selection, currency display, odds format, and betting slip settings. These cookies enhance convenience and personalization.
- Analytics Cookies: Help us understand user behavior through aggregated statistical data. We use this information to improve content, features, and overall user experience.
7.3 Managing Cookies
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Note that disabling cookies may affect Platform functionality and prevent you from using certain features. To manage cookies, access your browser's privacy or security settings.
8. International Data Transfers
fuji66 operates primarily within Indonesia, and your personal information is processed and stored on servers located in Indonesia and other jurisdictions where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place through:
- Standard contractual clauses approved by data protection authorities
- Service provider certifications demonstrating adequate data protection standards
- Encryption of data in transit and at rest
9. Children's Privacy
fuji66 does not knowingly collect personal information from individuals under 21 years of age. Our services are restricted to adults 21 years and older. If we discover that we have inadvertently collected information from someone under 21, we will immediately delete that information and permanently close the associated account. Parents or guardians who believe their child has provided personal information to fuji66 should contact us immediately at [email protected].
10. Changes to This Privacy Policy
fuji66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features. Material changes will be communicated through:
- Email notification to your registered email address
- Prominent notice on the Platform homepage
- Pop-up notification when you log in to your account
The "Last Updated" date at the top of this Privacy Policy indicates when changes were last made. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you must stop using the Platform and close your account.
11. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact our Data Protection team:
We aim to respond to all privacy inquiries within 7 business days. For data subject rights requests (access, deletion, portability, etc.), we will respond within 30 days as required by applicable data protection laws.
Your Trust Matters: At fuji66, protecting your privacy is fundamental to our relationship with you. We are committed to transparency about our data practices and maintaining the highest standards of data security. If you ever have concerns about how your information is handled, please do not hesitate to contact our Data Protection team. We are here to help.